Our web server recently upgraded and during the process we lost our email forwards for about a month before things could be fixed. During that time (early September to early October) we received no email. And while it made things nice and calm around the box-office, we did not recover the email when things came back online. As such, if you sent us email during that time, we are not ignoring you; we simply did not receive it. If you can please forward your emails to us again, we are back up and running 100%. Thank you for your patience with this.